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No Wonder Outsourcing Didn’t Work at Your MSP!

As an owner or an operator of an MSP, you’ve probably tried outsourcing in your business, and why not? The benefits are tremendous – significantly lower labor costs, no payroll taxes, 401(k), or health benefit costs, and strategic time zone coverage for your clients. However, if you failed in this endeavor, you’re not alone!

Why Outsourcing Often Fails

Most MSPs that try to leverage overseas resources do so unsuccessfully. These are the most common reasons why:

  • Your business doesn’t have well-defined, scalable processes, making it impossible to manage outsourced resources efficiently. 
  • You don’t have the time to fully train your new overseas employees, resulting in chaos and frustrated employees. 
  • You don’t set clear expectations or have strategies for growth and development, resulting in staff turnover from dead end jobs.

We’ve Been There

I know this, because I made all of these outsourcing mistakes in the MSP I owned and operated for more than 20 years. For many years we struggled to keep operations on track and maintain profitability due to labor shortages, skeleton crews, and a lack of workers with the skills necessary to deliver in crucial roles.

However, I figured out the secret formula to successfully employing overseas resources! And when I did, our MSP experienced explosive growth and profitability, leading to an extremely profitable exit when we sold our company to a larger MSP.

I want to help you grow your MSP and increase your profits. That’s why we started Kalutasan, Inc. Kalutasan is an MSP staffing company that specializes in delivering overseas resources with white-glove integration services for MSPS, ensuring your success. 

Do you want to enjoy all the benefits of leveraging overseas resources into your MSP? Contact Kalutasan today to discuss how we can help you!